FAQ
How can I make a reservation?
Reservations can only be made online. Groups of 20 people or more who want to dine or companies can use the contact form or via email, maarssen@bisonbowlingmaarssen.nl. We will contact you within 24 hours, preferably by phone, so leave your phone number.
Reservations are paid immediately with the exception of a number of packages, including dinner packages for which a deposit of € 5.00 per person is requested.
How can I change my reservation?
Reservations with a value of up to €200 can change the time and date up to 4 hours before the start of the activity via the "change reservation" link in the confirmation email you received from us.
It is not possible to change the number of people via this link.
For other changes, please use our contact form or send an email to maarssen@bisonbowlingmaarssem.nl. Your changes will be adjusted for you in the reservation system.
You will receive a confirmation of this.
This applies, among other things, to changes in the number of diners or other matters relating to dinner, these must be communicated at least 24 hours in advance.
How can I cancel a reservation?
In the confirmation link "cancel reservation" in the confirmation email you received from us, you can cancel reservations worth up to € 200 free of charge up to 1 day before the start time of your activity.
For cancellations within 24 hours of the starting time , you can cancel via the contact form or send an email to maarssen@bisonbowlingmaarssem.nl. You will then receive a 50% refund refunded to your account.
The cancellation policy can be found in the General Terms and Conditions that are sent with the reservation confirmation.
Are dogs or other pets allowed?
Dogs and other pets are not allowed in our bowling center.
Can I bring my own food and drinks or cake?
This is not allowed without explicit permission.
For special cases, you can contact us via our contact form or email.
Opening hours during school holidays?
Opening hours may be different during school holidays.
Please refer to the website for more information.
Billing and payment
For booking a number of packages, we ask for a deposit of € 5.00 when booking online. For other activities, full payment is required when making the reservation.
If you cancel for free, the prepayment will be refunded.
We accept pin, contactless and credit card. The receipt states the company name, clear description of the items and the VAT amount.
For reservations from € 500.00 we offer companies the possibility to send an invoice for an invoicing fee of € 7.50 for a normal invoice and € 37.50 for a portal registration.
For this we need the following information.
- Company name
- Address details
- Contact person
- Possibly cost center or PO number.
Please send us this information before the start date. Our payment term is 14 days.
Wheelchair
Our location is wheelchair friendly. There is a small elevation to enter the bowling lanes (+/- 10cm) and in the restaurant there is a need for help with a staircase into the restaurant, there are roller plates available for this. There is no disabled toilet available.
How can I see if there is still room and what the price is?
You can easily start the booking process, enter the number of people and desired date and you will see the times that are still available. If you click on the desired time, the price will be visible.
Booking with a neighborhood gift certificate?
Welcome to the neighborhood! It is also possible to book online with this voucher. Click or press the button below to go directly to the right page. The code on the voucher does NOT have to be entered.
PAY ATTENTION!!
Make sure you have the voucher with you when you come bowling, if you have forgotten it you can unfortunately not bowl for free and you have to pay for the reserved lane.